pkr998 Privacy Policy

1Introduction

This Privacy Policy describes how pkr998 ("pkr998", "we", "us", "our") collects, uses, stores and protects the personal information of players and visitors who use the pkr998 website at pkr998.win and all associated gaming and betting services (collectively, the "Platform").

By registering an account or using any part of the pkr998 Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. This Policy should be read alongside the Terms and Conditions.

We may update this Privacy Policy periodically to reflect changes in our data practices or applicable requirements. Where updates are significant, we will make efforts to notify registered players. The date at the top of this page reflects when the Policy was most recently revised. Continued use of the Platform after any update constitutes your acceptance of the revised Policy.

2What Personal Data We Collect

pkr998 collects personal data that is necessary to provide you with a safe, functional and personalised gaming experience. The categories of data we may collect include:

We do not intentionally collect sensitive personal data such as health information, political opinions or biometric data. If you believe you have shared such data with us inadvertently, please contact support.

3How We Use Your Personal Data

pkr998 uses the personal data collected for the following purposes:

• Account Management — To create, verify and maintain your pkr998 account, including processing your registration details and confirming your identity when required.
• Payment Processing — To process PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and other supported methods, and to handle withdrawal requests to your registered payment account.
• Customer Support — To respond to your queries, complaints and requests submitted through the support channel.
• Security and Fraud Prevention — To detect and prevent fraudulent activity, multiple account creation, bonus abuse and any other misuse of the pkr998 platform.
• Responsible Gaming Compliance — To monitor betting patterns and account activity in order to identify players who may need responsible gaming support, and to apply deposit limits, cooling-off periods or self-exclusion where requested or required.
• Platform Improvement — To analyse how players use the platform — including which games, sports markets and features are most popular — so we can improve the pkr998 experience for Pakistani players.
• Communications — To send you important account-related notifications such as transaction confirmations, security alerts and updates to these policies. Where you have opted in, we may also send promotional communications about bonuses and offers available on the Promotions page.

pkr998 does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without any human involvement.

4Legal Basis for Processing

pkr998 processes your personal data on the following grounds:

• Contractual Necessity — Processing your identity, contact and payment data is necessary to fulfil the agreement between you and pkr998 when you register an account and use the Platform.
• Legitimate Interests — We process technical and account activity data to maintain the security of the Platform, prevent fraud and improve our services. These interests do not override your fundamental privacy rights.
• Legal Obligation — Certain data is retained to comply with applicable identity verification, anti-money laundering and responsible gaming obligations.
• Consent — Where we send you promotional communications, we do so on the basis of your opt-in consent, which you may withdraw at any time by contacting support or updating your account communication preferences.

5Sharing Your Data With Third Parties

pkr998 does not sell or rent your personal data to third parties. We may share your data with the following categories of trusted partners only to the extent necessary to operate the Platform:

• Payment Processors — JazzCash, Easypaisa, Raast and other payment service providers require your payment-related information to process PKR deposits and withdrawals securely.
• Game Providers — Third-party providers who supply Live Casino, Slot Games and other game content may receive technical session data required to deliver those games. They do not receive your full identity or payment details.
• Identity Verification Services — Where we use third-party services to verify your identity as part of account verification, those providers receive only the data necessary for that verification process.
• Technology and Hosting Partners — Infrastructure providers who host the pkr998 Platform operate under strict data processing agreements and are not permitted to use your data for their own purposes.

All third-party partners who receive personal data from pkr998 are contractually required to handle that data securely and only for the specific purpose for which it was shared. pkr998 remains responsible for ensuring these obligations are met.

6Data Retention

pkr998 retains your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, security and responsible gaming obligations. Specifically:

• Account Data — Retained for the duration of your account plus a minimum period after account closure as required by applicable data retention obligations.
• Transaction Records — PKR deposit, withdrawal and betting history is retained for a minimum of five years for financial record-keeping purposes.
• Communications Data — Support communications are retained for a reasonable period to allow us to resolve any follow-up queries or disputes.
• Technical Data — Log files and technical session data are retained for a shorter period, typically up to twelve months, before being deleted or anonymised.

When data is no longer required for any of the above purposes, pkr998 will delete or anonymise it securely.

7How We Protect Your Data

pkr998 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and the pkr998 Platform.
• Encrypted storage of sensitive personal and payment data on secure servers.
• Access controls limiting which pkr998 personnel can access personal data, based on role and necessity.
• Regular security reviews of platform infrastructure and third-party integrations.
• Two-factor authentication options available for player accounts to add an extra layer of login security.

While pkr998 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — please ensure your pkr998 password is strong and unique and that you do not share your login credentials with anyone.

8Cookies and Tracking Technologies

pkr998 uses cookies and similar tracking technologies to improve your experience on the Platform. Cookies are small text files stored on your device that allow us to recognise you across sessions, remember your preferences and understand how the Platform is being used.

The types of cookies we use include:

• Essential Cookies — Required for the Platform to function correctly, including keeping you logged in during a session and enabling secure payment flows.
• Preference Cookies — Remember your settings and preferences, such as language and display options.
• Analytics Cookies — Help us understand which pages and features are used most frequently so we can continue to improve the Platform for Pakistani players.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the pkr998 Platform and some features may not work as expected.

9Your Privacy Rights

As a pkr998 account holder you have rights in relation to the personal data we hold about you. These rights include:

To exercise any of these rights, please contact the pkr998 support team through the support channel in your account. We will respond to verified requests within a reasonable period. Please note that certain rights may be limited where we are required to retain data to comply with legal, security or responsible gaming obligations.

10Minors and Age Verification

pkr998 is strictly an 18+ platform. We do not knowingly collect or process personal data belonging to individuals under 18 years of age. As part of our account registration and verification process, we take reasonable steps to confirm that players meet the minimum age requirement.

If pkr998 discovers or has reasonable grounds to believe that an account has been registered by or is being used by a person under 18, that account will be immediately suspended, all balances forfeited and the data handled in accordance with applicable child protection obligations. If you believe a minor has registered an account, please notify support immediately.

11Contact and Policy Updates

If you have any questions, concerns or requests relating to this Privacy Policy or the way pkr998 handles your personal data, please contact us through the support channel available within your pkr998 account. Our support team is available around the clock and responds in English.

pkr998 reviews and updates this Privacy Policy periodically. When we make changes we update the "Last Updated" date shown at the top of this page. For significant changes we will make efforts to notify active account holders directly. We encourage you to review this Policy from time to time to stay informed about how we protect your information.